A privacy policy is a legal notice that provides information about how we gather, use, disclose and manage your personal information. It is really important for us to ensure our visitors’ privacy as we collect various types of data in our website, promotions and in surveys. This gathering enables us to improve our business and how we serve our customers. Regulated industries require by law to maintain a privacy policy that covers all issues demanded in statutes of the industry.

Consumers are concerned about their privacy and, by applying these policies, we ensure personal data is kept private. If we need your personal information for a secondary reason, we will ask you directly for your expressed consent. All of this information is used by our Juridic, Administrative and Operations Departments in order to offer you all the services you need for a relocation (booking, consulting, migration services, property administration, transportation and repatriation orientation among others). In general, the third-party providers used by us will only manage necessary information to perform the services they give us.

To protect your personal information, we take reasonable precautions and follow industry best practices to be sure it will not get lost, misused, accessed, revealed, altered or destroyed. And, as the Federal Law on the Protection of Personal Data dictates, you can use your ARCO rights (Access, Rectification, Cancellation and Opposition) in the use of your information.

Furthermore, if we make changes to our privacy policy, we will notify you when it is updated, so that you are aware of the gathering of information and how we use it. Changes, clarifications and extra information will be available at our offices, in brochures, with our staff, on the website or via email.

If you would like to access, correct, amend or delete any personal data we have about you, register a complaint, or simply want more information about our privacy policy, contact our administrative department at +52 (55) 5661-8187 extension 224 from Monday to Friday on a schedule of 9 AM to 6 PM.